Career

Current Openings

Work Experience: 1 to 3 years

Required Skill Set/Roles and Responsibilities:

  • Graduation in any discipline with experience in marketing
  • Should be able to do conduct market research to generate leads by cold calling, internet research, and industry visit
  • Should have good knowledge of computers with hands-on experience in MS Office
  • Should be able to initiate and drive surveys
  • Should have attention to detail and lateral thinker
  • Should be able to maintain timely delivery of the assigned works for self

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Through personality – pays attention to details
  • Takes initiatives and motivated

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Qualification: BE with Project Management

Years of Experience: 10 Years

Required Skill Set/Roles and Responsibilities:

  • Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & benchmark targets.
  • To proactively maintain regular engagement with key client contacts in line with client expectations.
  • Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures
  • Responsible for the development of the operational talent pool by optimising the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognised
  • To have a well-defined Communication and Engagement model in place to ensure all teams understand the performance of the business and also that they understand the needs of their teams
  • Responsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics
  • The continuous identification implementation of operational best practice through interaction with the wider team
  • Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan.
  • Selecting, effectively managing and coaching Operations Managers
  • Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams
  • Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key workstream
  • Identifying and highlighting further opportunities for services and process improvements Essential Experience/Skills Extremely strong call centre management experience is essential to be a success in this role
  • Excellent leadership, people management, communication and influencing skills at a senior level
  • Experienced in managing large multi-site /Multi skilled contact centres
  • Ability to build and maintain strong client relationships
  • Ability to demonstrate been able to translate business strategy into day to day delivery
  • Setting and reviewing Quality performance standards
  • Managing Client Engagement with exposure to international Clients
  • Responsible for Business Continuity
  • Ability to manage and influence key stakeholders

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Through personality – pays attention to details
  • Takes initiatives and motivated

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 1 – 3 years

Required Skill Set/Roles and Responsibilities:

The candidate should be willing to work from office

  • The candidate should have proven skills in leadership and leading a team of at least 40 members.
  • Should be able to identify the strengths and weaknesses of the team and allocate work accordingly.
  • Should be able to churn out picture perfect QA documents.
  • Should be able to prepare reports and identify gaps and provide solution from the report
  • Should have attention to detail characteristics
  • Should have good knowledge of computers with hands-on experience in MS Office.
  • Should be able to maintain timely delivery of the assigned works for self.

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Through personality – pays attention to details
  • Takes initiatives and motivated

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 6 – 8 years or higher

Required Skill Set/Roles and Responsibilities:

  • B.E (Or Higher)
  • Should be able to monitor the Overall Functioning of Processes, Identifying Improvement Areas and Implementing Adequate Measures to Minimize Error Opportunities.
  • Should be instrumental for Conducting Process Level Analysis – Root Cause Analysis, Trend Analysis, Training Need Analysis for the Process, Etc. and Designing Plan of Action to Minimize the Errors/defects.
  • Should be able to initiate Activities/projects On the Operations Floor to Enhance Productivity with Quality. 
  • Should be able to designing new Templates, Dashboard, and Matrix to Measure Team Performance. 
  • Should be able to arrange Mandatory and Desirable Training for QA’s 
  • Should have excellent Communication & Interpersonal Skills with Proven Abilities in Customer Relationship Management
  • Should be able to accomplishes quality assurance human resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Should be able to develops quality assurance plans by conducting analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
  • Should be able to validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
  • Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

Must have Characteristics:

  • Should have handled a team of QA’s
  • Should be well versed with Excel 
  • Should have excellent Interpersonal and Communication Skills 
  • Strong Facilitation Skills   
  • Should be adept in critical thinking, System & Process analysis, Problem solving
  • Should have exposure to work with Management
  • Team spirit; strong communication skills to collaborate with various stakeholders
  • Good time-management skills
  • Thorough personality – pays attention to detail
  • Takes initiative and Motivated

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 1-2 years (Non Voice Project)

Required Skill Set / Roles & Responsibilities : 

  • Should have attention to detail and must have excellent analytical skills
  • Should possess excellent Internet Research & Computer skills
  • Should be able to audit the quality of deliverable as per benchmark standards
  • Candidate should be able to conduct regular Feedback sessions for Agents.
  • Candidate should be able to conduct calibration sessions with operations and training team.
  • Candidate should be able to generate daily, weekly & monthly Quality Reports.
  • Should be able to provide assistance for continual improvement
  • Should be able to provide trainings to agents on quality parameters, KRA’s and expectations.

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to hiring.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • B.E/B.Tech 
  • Should be adept in internet searches.
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should have a good analytical and logical reasoning skills
  • Should be able to communicate efficiently in English
  • Should have attention to detail 
  • Should be able to maintain timely delivery of the assigned works for self

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to hiring.aiwsp@globsyn.com

Work Experience: 3-5 years

Required Skill Set/Roles and Responsibilities:

  • Masters or Equivalent
  • Should have experience with data annotation services and should be able to define and configure annotation rule
  • Should be able to capture object meta data and store the same.
  • Good to have experience with web services and related technologies
  • Should be able to create and inspire team environment with an open communication culture
  • Should be able to set clear team goals, define and configure annotation rule
  • Should be able to delegate tasks, set benchmark of quality and throughput and set deadlines for your internal team
  • Should be instrumental to able to oversee day-to-day operation, monitor team performance and report on metrics
  • Should be able to review team throughput and quality on a daily basis and provide feedback to team members
  • Should be able to maintain issue logs to highlight repetitive mistakes, discover training needs and provide coaching on annotation rules
  • Should communicate with PM / Delivery Manager whenever required to report issues and follow instructions
  • Should have full ownership on meeting delivery deadlines

Must have Characteristics:

  • Excellent communication skills – Fluent Oral and Written English
  • Team handling capability. A minimum of 30 member
  • Thorough personality – pays attention to detail
  • Takes initiative and Motivated
  • Should encourage creativity and risk-taking ability

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Any graduate / Diploma in engineering background. 
  • Should be adept in internet searches.
  • Should have basic knowledge of computers with hands-on experience in MS Office.
  • Should have a good analytical and logical reasoning skills
  • Should be able to communicate efficiently in English
  • Should have attention to detail 
  • Should be able to maintain timely delivery of the assigned works for self

Must have Characteristics:

  • Excellent communication skills – Fluent Oral & Written English
  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to hiring.aiwsp@globsyn.com

Basic Qualification:

  • BE with experience working on pilot projects, attention to detail, good in google searches, data mining experience

Years of Experience: 2 – 4 years

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Basic Qualification:

  • MBA / B.Tech /MCA

Years of Experience: 2 – 4 years

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Arabic (Minimum Level 1 certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading French (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Hebrew (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Japanese (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Korean (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Lebanese (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Mandarin (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Persian (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Spanish (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Turkish (Minimum A1 level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading German (Minimum A1 Level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Russian (Minimum A1 Level certification)
  • Good communication as well as interpersonal skills.
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable.

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

Work Experience: 0-2 years

Required Skill Set/Roles and Responsibilities:

  • Should be good in writing & reading Italian (Minimum A1 Level certification)
  • Good communication as well as interpersonal skills
  • Should be a graduate equivalent 
  • Should have basic knowledge of computers with hands-on experience in MS Office
  • Should be able to read, write and communicate in English
  • Should have basic analytical and reasoning skills
  • Should have attention to detail 
  • Should be able to deliver high quality error-free deliverable

Must have Characteristics:

  • Through personality – pays attention to details
  • Takes initiatives and motivated
  • Must be a Team Player

Salary: As per industry standards.

Job Location: Kolkata

Employment Type: Full Time, Permanent

To Apply: Email your resume to recruit.aiwsp@globsyn.com

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